PRIVACY POLICY

PRIVACY POLICY

PRIVACY POLICY

Confidentiality and security are paramount values of ASTRONOMIC, S.A.  (ASTRONOMIC) and, consequently, we are committed to ensuring the privacy of our customers’ personal data at all times and not to collect unnecessary information.

Below, we provide you with all the necessary information about our Privacy Policy in relation to the personal data we collect, explaining:

  • Who is the data controller of the processing of your data.
  • For what purposes we request your data?
  • What is basis for the lawfulness of its processing?
  • How long we keep them for.
  • To whom your data is communicated.
  • What are your rights?

Who is the data controller?

Company name: ASTRONOMIC, S.A. (ASTRONOMIC)
NIF: A-58093907
Address: Via Augusta Num.6 Mezzanine 08006 – Barcelona
Contact: info@astronomic.es

Who are the data subjects?

The personal data processed are those of:

  • People who have provided us with their data in the different forms on the website to make enquiries or obtain information about our services and activities.
  • Users who visit the website.

For what purposes and legitimacy do we use personal data?

At ASTRONOMIC we process personal data to respond to requests for information or to respond to your requests.

This personal data will be processed for the legitimate purposes indicated below.

  • Responding to requests for information or contact

At ASTRONOMIC we will use the contact details provided to respond to your requests and queries regarding our products and services, whether they are made through the form available on the website or addressed to the contact email addresses that are published.

Lawfulness:

  • Legitimate interest of ASTRONOMIC for this data processing taking into account the reasonable expectations of the data subjects to receive a response to their requests.
  • Consent freely given by the data subject who sends his/her data using the form provided specifically for this purpose.

Data processed:

    • Identification data: Name and surname
    • Contact details: Email address and contact telephone number
    • Professional data: Company, type of client
    • Other: Date, subject, and message sent.
  • Website visit analytics

ASTRONOMIC makes use of various techniques to collect information that can be used to obtain analytical data on visits and navigation through the pages of our websites. In order to,

  • Audience measurement, page by page
  • The list of pages from which a link has been followed to request the current page (sometimes called a “referrer”), whether internal or external to the site, by page and aggregated daily;
  • Determination of the type of device, browser and screen size of visitors, per page and aggregated daily
  • Page load time statistics, per page and aggregated per hour;
  • Statistics on time spent on each page, bounce rate, scroll depth, per page, and aggregated daily.
  • Statistics on user actions (clicks, selections), per page and aggregated daily;
  • Statistics on the geographical area of origin of the requests, per page and aggregated daily.

These analytics are supported by the use of external services that have their own privacy policy:

It is important to note that, as indicated in their privacy policies, these companies may cross-reference browsing data with their internal records in order to use it for the personalization of advertisements, even if you do not have a registered account for their services.

Data processed:

  • Online identifiers, including identification cookies
  • Internet Protocol (IP) addresses and device identifiers
  • Client IDs
  • Information contained in the HTTP headers of requests sent over the Internet, such as the type of device, operating system and browser from which the pages are visited.
  • Information provided by the browser such as preferred language, time zone, and others.
  • Geographic information derived from IP address
  • Website browsing data: pages visited

More information at:

Legitimation:

  • Legitimate interest of ASTRONOMIC to obtain analytical information on the use of the website by visitors.
  • Consent given for the use of cookies and collection of browsing data.

In addition to the above, ASTRONOMIC may carry out other processing of personal data. In this case, the interested party will receive the necessary information in relation to these treatments and ASTRONOMIC will request their consent if necessary.

How long will ASTRONOMIC keep the data?

In general, the data will be kept for as long as necessary to comply with the purpose for which they were requested and to determine the possible responsibilities that may arise from this purpose and the processing of the data.

Among others, it implies that ASTRONOMIC will keep the personal data of data subjects for the duration of the relationship with us and, where appropriate, for the period that is necessary for the formulation, exercise or defense of potential claims, or to comply with the legal obligations determined by the applicable legislation.

In the case of data collected by third parties such as Google, it will be governed by the terms set out by them in their respective privacy policies and the persistence of cookies reported in our Cookie Policy.

Once this period has expired, ASTRONOMIC undertakes to cease the processing of all personal data, destroy, block or pseudonyminise or anonymise them as far as possible for the purpose for which they were kept.

Whom will the data be communicated to?

Personal data will not be communicated to third parties, unless it is necessary to respond to the request, we are required by law or the data subject has given us his or her consent.

We may also disclose the data to companies that provide us with services related to the ordinary and administrative activity of the company in their capacity as processors, national or international, within the framework of the provision of services such as, among others, email service providers, web service hosting, server hosting, management of application services in SaaS mode, cloud file archiving and others.

The provision of these services may involve the processing of personal data by companies located in countries outside the European Economic Area (international data transfers). However, it will only be done with countries that offer an adequate level of protection or that have made Standard Contractual Clauses (SCCs) available to us in accordance with the European Commission’s decision for data transfers from controllers in the EU to processors established outside the EU.

In the case of entities in the USA, we guarantee that they are covered by the EU-US Data Privacy Framework. Commission Decision (EU) 2016/679, of 10 July 2023, you can consult the covered companies at the following link:

https://www.dataprivacyframework.gov/s/participant-search

The following is a list of the service providers linked to the ASTRONOMIC website:

Google Inc Web usage analytics service provider

https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active

https://privacy.google.com/businesses/processorterms/

What are the rights of data subjects when they provide us with their data?

At any time, the interested party may exercise their rights of access, rectification, erasure and portability of the personal data processed by ASTRONOMIC, as well as those of opposition and limitation of their processing.

These rights may be exercised free of charge by the data subject, and where applicable by hoire or her representative, by means of a written and signed request, accompanied by proof of identity, addressed to:

  • By email: info@astronomic.es
  • By post: Via Augusta Num.6 Entresuelo, 08006 – Barcelona

In the case of representation, this must be proven by means of a written document and by attaching proof of identity that accredits his or her representation.

In addition to the above rights, the interested party will have the right to withdraw the consent granted at any time through the procedure described above, without this withdrawal of consent affecting the lawfulness of the processing prior to its withdrawal. ASTRONOMIC may continue to process the personal data of the interested party to the extent that the applicable law allows it, or any other legitimate justification persists.

ASTRONOMIC reminds the data subject that they have the right to file a complaint with the relevant supervisory authority.

Updating your data

It is important that in order for us to keep your personal data up to date, you inform us whenever there have been any changes to them. Otherwise, we are not responsible for the veracity of the same and the implications that it may have on their treatment.

Security in data processing and custody

ASTRONOMIC declares that it has implemented the appropriate technical and organizational measures to ensure and be able to demonstrate that the processing is in accordance with the legislation in force and that the protection of the rights of the data subjects is guaranteed.

To this end, it has implemented a Personal Data Protection Management System to determine and apply the technical and organizational measures at its disposal to prevent the loss, misuse, alteration, unauthorized access, leakage and theft of the data provided by users, without prejudice to informing that security measures on the Internet are not impregnable.

ASTRONOMIC has also put in place internal controls in order to verify, evaluate and assess, on a regular basis, the effectiveness of the technical and organisational measures implemented to guarantee the security of the processing.

Use of cookies

This website, like most websites on the Internet, uses cookies to improve the user experience.

In our Cookie Policy you will find information about what cookies are, what type of cookies this portal uses, how you can disable cookies in your browser and how to specifically disable the installation of third-party cookies.

Please read our Cookie Policy carefully before continuing to browse our website.

Modification of the Privacy Policy

ASTRONOMIC may modify its Privacy Policy in accordance with the applicable legislation at any time. In any case, any modification to the Privacy Policy will be duly notified so that data subjects are informed of the changes made in the processing of their personal data and, if required by applicable regulations,  they can confirm their consent.